Debbie really hooked me up with a great used car...she set all of the tech and explained it all to me before I drove off! It was an easy experience!

I had a great experience! Gary was a wonderful, no pressure salesman, and even let me know that the price on the car had dropped when the original price was still listed on the window sticker - who doesn’t love to save a little money?! Melissa was pleasant to work with, easy going, and informative. 10/10 would recommend!

My experience went smoothly and Mia went above and beyond. Mia throughly went over everything I needed to know about KIA. Mia’s professionalism is excellent! I highly recommend going to Mia if you are car shopping at Bergeys KIA.

Keeren was great to work with. He was professional and an all around good guy. Melissa as well was great to work with while signing the paperwork. All around A+ experience and highly recommended.

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Found this gem of a dealership, unexpectedly, while looking for a very specific vehicle that they just happened to have. From the first phone contact to the test drive, the sales staff, manager, detailing service folks and finance representative, they made us feel like we were part of a family. Bill Smith in sales, his manager, Dante, the detaiilng manager and Dave in finance were all helpful, friendly, knowledgeable, and gave us a great deal! Never in my life have I had such a pleasant car-buying experience. We highly recommend this dealership!

I have been looking for a vehicle for several weeks. I test drove vehicles at Bergey’s of Wilkes Barre through Mia Krichmaluk. Mia worked with me and got me a deal I couldn’t refuse. I never felt pressured and she answered any concern I had. She was very attentive. One I purchased the vehicle, she gave me the tutorial of the vehicles features. She is extremely knowledgeable and answered any questions I had. I would recommend Bergey’s of Wilkes Barre if you are searching for a vehicle. More importantly I would highly recommend requesting Mia Krochmaluk to ...

I brought a 2021 Kia Forte G a few weeks ago and I am very happy with the car and the Customer Service was great. My salesman Gary Ottaviani was so helpful and full of information about the car and also the financial department did a great job.

Found a beautiful CX-5 Signature and Rob Y. is an amazing sales rep. Great experience at Bergey’s!

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We had a great experience. Fast communication and very friendly staff. Highly recommend

Very Professional. Answered all my questions and put me in the vehicle I needed. Awesome!!

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Just bought my 2nd vehicle from Bergey's and had another great experience. They are one of the best dealerships to work with, period.

Had an absolutely amazing experience buying my kia carnival from Bergeys!

Had a wonderful experience, start to finish. Our sales rep Joe Penkala was helpful, pleasant, and accommodating. Bergey's Kia of Wilkes-Barre runs an efficient operation, so every step of the process was minimal stress. I would highly recommend Bergey's and Joe our sales rep to anyone.

Had Bill Smith as my sales men.Would recommend him ! Made it easy from test drive, to going over car, and setting up loan process.

Great service! Joe penkala was an absolute gentleman! Very informative and not pressuring at all! Very informative and polite! Joe is the man!

Mia k is fantastic!! This is the second vehicle she has sold me and if I decide to get another one she will be my first call. Dave in finance was also wonderful ! Jim from service was very kind when we found out there was a glitch with the sun roof and so far has been very accommodating to my schedule to get it fixed !! I love Bergey and will not go anywhere else!!

All people involved in my purchase, were friendly and detailed to our needs. This made car buying easy.

Great to deal with, I didn’t feel any pressure from the sales team they sold me what I wanted and not something I didn’t need, over all a comfortable experience.

Great experience from the start. Sales professionals were very knowledgeable and informative. Best dealership I have worked with.

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Easygoing, courteous, and down-to-earth staff. Actually good car buying experience from beginning to end!

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Gary was so helpful and knowledgeable! Made the process very smoothly and quick! Will recommend him to my friends and my family!

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In life I select to only conduct business with professionals and Mia is just that. I had a specific vehicle request with a rather unique package in mind as the vehicle was for my wifes birthday. In a very short period of time Mia was able to do what no other KIA dealership within 75 miles of me was able to do. She found the exact vehicle down to every last detail. Personable? Yes Determined? Yes Customer focused? Yes Her word is her bond? Yes A brief note about the dealership. Very clean. Everyone very welcoming. An an extra mention about ...

Rob, our salesperson, along with Dave and Melissa, made for a very pleasant car leasing experience, which can sometimes be stressful and frustrating. Rob listened and responded to what was personal to us, Dave made the financing happen, and Melissa closed the deal with services. Overall, a really good team effort.

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Great staff and customer service! Just purchased a 2024 Kia Sportage X-Line.

From the moment I started looking around on the lot, Bill was so helpful and kind. He saw what held my interest and provided information about the car without my prompt. Prior to my Bergeys visit, I had visited another dealership that left a bad taste in my mouth but the whole buying experience here was simple and downright amazing. The moment you walk into the building everyone is so welcoming and kind. Bill and Dave are hands down an asset to Bergey's! Buying a car can be stressful and overwhelming but I never felt a moment of stress. ...

First time buying from this dealership. Mike Kinney was our salesman. Very personable and to the point. Never made us feel pressured to buy. Bought a VW Tiguan Great experience.

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I purchased three Over the years just purchased one the other day for my grandson very professional. Their word is their bond and they keep it. They don’t worry in the door with one price and try to tell you something different after you leave there very honest and that’s why I came back and that’s still keep coming back or I recommend anybody else to go there.

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Great experience! All my questions answered. Very helpful setting up my phone and the Kia app.

I just bought my 2021 CX-9 from Keeran Lambert. What a great experience! I walked in and was greeted immediately. Keeran took us to his office asked what we were looking for and I told him. Within minutes I was test driving exactly what I asked for. He never tried to sell me anything I didn’t want. He is a very friendly and funny person. We came in late on a Saturday so we weren’t able to take the car home until Monday because it needed new tires put on and a cleaning, but that was ok. I expected ...

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Purchased my first VW this week at Bergen’s. Very pleased with the vehicle and the service at the dealership, Keeran was great! They had a large selection, test drove the vehicle and did a trade-in and offered a reasonable price.

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Michael Kinney made the purchase of my new car so easy. He was knowledgeable and friendly. Melissa Walker made the loan process a breeze. I can't say enough about Bergey's.

I am in love with my new Kia Sx Sorento and had such a great interaction with my sales representative Mia. Mia was very comforting and helpful of all questions, Mia took the extra mile when it came to meeting my car needs. I will definitely recommend Mia to friends and family!

Mia was absolutely amazing! The car buying experience can be tough but she made it so easy. Very knowledgeable!! I would 1000% recommend visiting her if you’re looking for a new car!

Very good and helpful

Wonderful experience! Went for a test drive and fell in love with the vehicle. Sales representative was knowledgeable of the vehicle and of my expectations. Financial department was amazing with working with me and making sure everything ran smoothly.

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Purchased a new Tiguan. Our salesman Keeran was wonderful! Hands down the best encounter we have ever had purchasing a new car. Didn’t feel pressured. Keeran was attentive and went above and beyond during our purchase!

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Service was great and the people working ar Burgey Kia were very friendly and addressed the problem and were sure to take care of the problem to the satisfaction of the customer.

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All staff were friendly, helpful and informative. Happy with the work that was done with my Kia.

Friendly atmosphere that is comfortable and clean. Vehicle was serviced quickly and got me on my way. Very pleased that Bergey’s offers Saturday service. Will continue to have my vehicle serviced at this dealership!

Very friendly no hassel helpful staff with lots of information about how everything works with their dealership.

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Five stars from sales to service!

Title: Issue Resolved Thanks to Jim, the District Supervisor I recently experienced a significant issue with the service at Bergey's Kia where my son's Kia Forte was kept for an extended period of four months because of a manufacturer's recall and part shortage. This understandably left me feeling frustrated and dissatisfied, prompting me to leave a negative review. However, I am pleased to report that the situation has been resolved, thanks to the intervention of Jim, the district supervisor . Jim took swift action to rectify the issue, ensuring that my son's car was returned promptly and ...

Had a few recalls on my vehicle. They found some recalls even I did not know about. They ordered the parts, made the appointment. Dropped it off first thing in the morning with no problems.. received a call 2-3 hours later saying I could pick it up. Signed a paper and was on my way. The staff were great. Overall I had a great experience.

Great selection of cars, and Gary was very accommodating to our purchase needs.

Outstanding in every way possible Debby Cunningham was a great salesperson highly recommend Debbie and Bergey’s

Fast and knowledgeable. Very pleasant atmosphere. Thank you for the services you provided 🙂

My car broke down on I80. KIA had the car towed to Bergys. When I arrived an initial evaluation had been done. The transmission was bad. They contacted Kia for approval immediately. I am not from that area so I had to rent a car. They graciously offered my a ride to the rental office. All of the people I dealt with were so friendly. Except for the car breaking down part, the experience was great.

Always value their expertise and suggestions. Most importantly they listen to any concerns or comments I might have.

Very nice job. Prompt and courteous personnel. Nice Kia dealership !

They were amazing to work with! Quick, efficient, very friendly the kiddos that had to come with us. 10/10. LOVE our 24 carnival.

Best service I was well taken care of thanks Jim highly recommend

Great customer service very helpful on the phone. Also got my car in and out very quickly.

Excellent customer service. My car went in for a routine service and was done in a reasonable amount of time and it came out looking brand new.

It was easy to get a service appointment for my Kia Sorento. They completed my service in 1 hour and the staff are very friendly & knowledgeable. I have used them for over a year for my service needs and find their pricing to be reasonable.

Helped me get a new car without too much hassle

Got my vehicle in quick and got the parts and job done quickly. No complaints

Great job they did exactly what they said they were going to do

I was able to obtain an appointment easily and for the time I wanted. Wait time for service completion was pleasant in waiting room. Service personnel courteous and professional. Getting the car washed a nice finish to the service.

Professional and up front service. Made sure we left the dealership with what we wanted. Mia worked hard to get us the beautiful car we wanted. It was a very easy process from start to finish.

Service department was able to help me out in a pinch by removing the locking lug nuts that another dealership never gave me the key for. They also took care of two recalls while they had my vehicle. Efficient and friendly service all around.

First time shopping at Bergey’s Kia and I have to say from the minute I walk in the door it was nothing but a great experience! Debby our sales lady was very knowledgeable and was able to answer all our questions plus more..She is one of the best! … Thank you again Debby I’ll be sure to tell everyone about my experience 🙂

This was a wonderful experience. The facility is clean, the people are very nice and helpful. They made having my car served a pleasant experience. They put the customers needs up front in all they do. Thank you all so much for your courtesy and personalized care. I will tell everyone about this wonderful dealership!!

Gary from start to finish was filled with intent, humor, kindness, and professionalism. Thanks Jeff snd Melissa for a great financial experience.

Great service. Friendly staff

Everyone at Bergeys is friendly and professional. They have been great in servicing both of my vehicles.i also purchased my cars there hassle free. It was a wonderful experience

Fast service… I went in yesterday @9:15am as a walk in, was told my oil change would be a hour- 2 hours which I was fine with.. literally 30 mins later my vehicle was done, I was out by 9:45am

Excellent service. Minimum amount of time. Car runs great. Thank you.

Just leased a new ev6 and I love it. The staff at bergeys was great. They didn't pressure me into a sale and were more than happy to answer any questions I had and if they didn't know they found out. Only thing I had a problem with is a problem with kia itself and that is that they don't include even a basic charger with their evs and seeing as I'm in an area with low ev infrastructure it made me rush to get a level 2 charger. But that in no way reflects bergeys but ...

Upfront assessment, quick service, fair pricing. Great experience! I was in PA for a long term assignment and they all made me feel like I was a customer for years!!

Always a great experience at Bergey’s Kia. Gary in the service department is the best and serves as a great ambassador for Bergey’s!!!

As usual the service was excellent!!!! The people we dealt were very knowledgeable and personable.

Very friendly and great service!