Meet Our Experienced Mazda Team in Wilkes-Barre, PA

Meet Our Experienced Mazda Team in Wilkes-Barre, PA

The dedicated professionals at Bergey's Mazda of Wilkes-Barre are the heart of our family-owned dealership, bringing together decades of combined automotive experience, genuine passion for customer service, and deep knowledge of Mazda vehicles to serve drivers throughout Wilkes-Barre, Scranton, Dallas, and Kingston. Our team members share our family values and commitment to treating every customer with the respect, honesty, and care that has made our dealership an award-winning destination for automotive needs in Northeast Pennsylvania. From our knowledgeable sales associates and expert technicians to our helpful service advisors and finance professionals, each team member is dedicated to making your dealership experience positive, informative, and completely satisfying.

Sales Team Excellence and Product Expertise

Our experienced sales professionals combine extensive product knowledge with genuine enthusiasm for helping customers find the perfect Mazda to match their lifestyle, budget, and driving preferences. Each sales team member stays current with the latest Mazda models, features, and technology through ongoing training and education, ensuring they can answer your questions accurately and provide helpful insights about vehicle capabilities, options, and benefits. Our low-pressure approach means our sales associates focus on understanding your needs and providing honest guidance rather than applying pressure tactics or rushing your decision-making process. This customer-focused philosophy has earned the trust of families throughout the region who appreciate working with professionals who prioritize their satisfaction over sales quotas and genuinely care about finding the right vehicle solution.

Factory-Trained Service Excellence

Our service department team includes factory-trained Mazda technicians who possess the specialized knowledge and certification necessary to properly maintain and repair all Mazda models using manufacturer-approved procedures and genuine parts. These skilled professionals participate in ongoing technical training to stay current with evolving automotive technology, diagnostic procedures, and repair techniques, ensuring your vehicle receives expert care that meets or exceeds manufacturer standards. Our service advisors serve as your primary point of contact, taking time to understand your vehicle's needs, explain recommended services clearly, and keep you informed throughout the service process. This combination of technical expertise and clear communication ensures your service experience is both professionally executed and completely transparent.

Finance and Support Team Dedication

Our finance professionals bring extensive experience working with various lending institutions and credit situations to help customers secure competitive financing and leasing options that fit their budgetary requirements and preferences. These knowledgeable team members take pride in finding creative solutions for customers with diverse financial backgrounds, explaining all available options clearly, and ensuring the financing process is straightforward and stress-free. Our parts and administrative staff provide additional support services with the same commitment to customer satisfaction, whether you need genuine Mazda components, warranty assistance, or help with any aspect of vehicle ownership. Every team member understands that their role contributes to the overall customer experience and takes personal responsibility for ensuring your complete satisfaction with our dealership services.

Visit Bergey's Mazda of Wilkes-Barre and experience firsthand the difference that comes from working with a team of dedicated professionals who genuinely care about your automotive needs and satisfaction. Our knowledgeable, friendly staff looks forward to welcoming you to our dealership family and demonstrating why customers throughout Northeast Pennsylvania choose our team for their Mazda sales, service, and support needs. Discover how our combination of expertise, integrity, and personal attention creates lasting relationships that go far beyond the typical dealership experience.